Our Payment Policy

Payment is due at the time of treatment: We will communicate all recommended treatment options and associated fees prior to beginning treatment. Some treatments require a deposit to schedule an appointment. This deposit is refundable and applicable to the upcoming treatment and/or any cancellation fees incurred. Payment plans are available on a case-by-case basis but must be arranged prior to treatment, not on the date of service. We accept various payment options including cash, check, Apple Pay, and all major credit cards. We also offer flexible payment plans for substantial treatments. Returned checks will incur a $25 processing fee.

Credit Card On File Policy: Similar to other industries (hotels, rentals, hair salons, pharmacies), we require your credit card to be saved on file for any remaining balances on your account. Your credit card information is encrypted and securely stored within a PCI-compliant payment gateway operated by Global Payments. This gateway is only used to process payments and provide receipts. If you are unable or unwilling to save a card on file, we require payment for services in full, and you will be reimbursed for any overpayments after we process the claim.

Our payment processing guidelines:
For balances of $50.00 or less, we will charge your card on file and send payment confirmation.
For balances over $50.00, payment is due within 30 days.
Balances older than 30 days are considered Past Due, and your card on file will be charged as part of our billing cycle.

"How can I trust what is being charged?"
After your visit, you will receive an Explanation of Benefits (EOB) from your insurance carrier that details how much of your visit they cover and how much is your responsibility based on the services rendered. We also receive a copy of this EOB, which tells us exactly how much of your bill is your responsibility and how much is your insurance's responsibility.

If you do not want authorize a saved your credit card on file: We require that you pay the total cost of services (based on our office fees) upfront. Once insurance processes and pays the claim, you will be refunded any overpayments.